Reference

1win official Legal access for Indonesia accounts

Legal access explains how we handle your account, identity checks, wallet records and use of the lobby in Indonesia.

Account termsPrivacy controlsLocal-law accessPhone verification
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POLICY CONTACTS

Switch to the right Legal support route

A clear contact path helps us resolve Legal requests without mixing them with game questions. Start from the account help area when you need a policy explanation, attach the relevant receipt or account detail, and keep your request focused. For Indonesian accounts, Makassar and other supported locations follow the same local-law wording and account checks.

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Account access

Use the account help route when phone verification, login access or an account detail prevents you from reaching the Legal terms. We can direct the request to the relevant policy path.

Wallet records

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account concern, include the payment receipt and account reference. This lets us compare ownership and status without guessing.

Policy request

Ask through the written support route when you want a copy, clarification or change request connected to your personal data. State the account detail and Legal section concerned.

CONTROL DETAILS

Browse how 1win official handles Legal

We keep the Legal process practical: collect only the account details needed for access and payment checks, protect the login path and retain records for operational and policy reasons.

Data handling

We use account, phone and payment details to operate access, verify ownership and address policy requests. A DANA receipt or QRIS reference may be checked against your account record.

Cookie choices

Cookies can support sign-in continuity and page settings. Review your browser controls if you want to manage them, while noting that changing cookies may affect the Legal and account pages.

Account security

Keep your password and phone access private, and complete phone verification from your own device. If login activity looks unfamiliar, use the account help route before continuing.

Record retention

We retain account and transaction records for operational, dispute and policy purposes. The period can depend on the record type and applicable local requirements.

Change requests

You can ask us to correct an account detail or explain how it is used. Include your account reference and the specific Legal point so the request can be assessed.

Policy contact

Written account support is the starting point for privacy, access and policy questions. We may request identity details before discussing records connected to your account.

Browse Legal answers for your account

These Legal answers address the questions we expect before an Indonesian account is opened or used. If your case involves a wallet receipt, phone check or request to change stored details, begin with the account support route and provide the exact record concerned.

Legal covers account access, phone verification, permitted use, privacy, cookies, security, payment-record checks, policy changes and requests connected with your personal account.

Access depends on local law. Before registration, confirm that this type of online gaming is permitted for you in Indonesia and follow the account eligibility wording shown during access.

Phone verification helps connect the account to the person opening it and supports account recovery and security checks. Complete it with your own phone before entering the lobby.

We may compare a DANA, OVO, GoPay or QRIS receipt with your account details when checking ownership or status. Use the account support route if a record does not match.

Yes. Send a written request through account support, identify the detail you want corrected and provide your account reference. We may verify ownership before making a change.

Cookies may keep sign-in continuity and page preferences working. You can manage them through your browser, although some account or policy functions may respond differently afterward.

Use the written policy contact route and name the record or transaction concerned. We may ask for identity details before discussing retention, payment history or other account-linked data.

Related Pages

1win official Indonesia About Us Account information FAQ League of Legends